WE RESPECT YOUR PRIVACY
HealthRx Ventures Private Limited (“RocketHealth”) owns following website: https://www.rockethealth.app/
Information we collect: If you choose to provide us with your IPI by or for using the Services, you are agreeing to the processing and storage of your information.
INFORMATION WE COLLECT
IPI: We may collect personal information from you under circumstances, when you provide such information voluntarily at our website and application, such as
1. User's name
2. Location/ address(optional, only if user allow location permission or enter in textbox)
3. Phone number (required for login and OTP etc)
4. Photo (optional to be used as profile pic)
5. Details of healthcare product, services etc. they are looking to buy/ avail etc.
6. Photographs and videos as applicable
7. Facebook permissions (only if the user wants to share on their pages.)
8. User activities such as liking of policy or showing interest in particular policy.
Rocket Health Services are intended for use by persons over 18 years old. In addition, it does not knowingly solicit or collect IPI from persons under 18 years old. We may delete from the Service IPI, as well as Posts and other information, from users we believe are under the age of 18.
To enhance and individualize your experience with the Service, we may use small files called “cookies” on our websites that let us know that you are a prior user and help us ensure that your information is directed to you. We also use services on the web that help us improve your customer experience. We do not use these services to collect information about you for any other purpose.
NON-PERSONALLY IDENTIFIABLE INFORMATION
We also collect non-personally identifiable information about visitors’ web activity. This information includes the operating system a visitor is using, the date and time the user visited a website, referring URLs (what website the visitor came from), Internet service provider, browser type, device identifier, and information on the pages that visitors’ access or visit. Most non-personally identifiable information is collected via cookies or other analysis technologies.
HOW WE USE INFORMATION
RocketHealth may use, share, transfer, or disclose your IPI and/or usage statistics, itself or in conjunction with third parties, for fraud prevention, customer service, research, and to tailor RocketHealth content and services to its users’ needs. These third parties are authorized to use your IPI only as necessary for the purpose(s) of RocketHealth agreements with them.
RocketHealth may share your IPI with any parent company, subsidiaries, joint ventures, or other companies under common control, in which event it will require that such companies follow this Policy with respect to your IPI.
We use the information provided by you to enable us deliver necessary services, to assist you better, helping us to understand your needs and requirements in detail. We use the information collected to enable us to fulfil your requests more efficiently. For example, we may use your information to:
Execute your request for products and services.
Interact with you to build relationship with you.
Conduct business with you.
Contact you to provide the relevant information regarding any events, promotions.
Attain your feedback to improve our services, products, effectiveness of website etc.
To notify you regarding any new products, services, offers that may be of interest to you.
To process your application with us.
Keeping clients and other contacts informed of the services we offer and industry developments that may be of interest to them, and to notify them of service offerings, seminars and other events we organize.
General management and reporting purposes, such as invoicing and account management.
Recruitment of staff and providing internal services to them.
All other lawful purposes related to our business and in furtherance to fulfilment of lawful contract.
MANDATORY SHARING OF YOUR INFORMATION
RocketHealth will share or disclose your information where it is deemed to be necessarily disclosed in response to any law enquiry, judicial process or government enquiry, or in event of suspicion of violation of our policies or to protect the right or safety of any person or entity.
PERSONAL INFORMATION RETENTION
Some of the information we receive is not retained. Contact information about visitors (such as information generated though registration for access to areas on the site) will be kept as long as the information is required for the purposes for which it was collected or until a user requests that we delete that information or as required by law. Mailing list information, discussion posts and email are kept for only the period of time considered reasonable to facilitate the visitor's requests. Information that is kept by us will be destroyed or deleted after a reasonable period from the time when it becomes outdated or is no longer required. We may, however, need to retain copies of information (which may include personal information) for internal record-keeping purposes and/or for compliance with applicable law or professional standards, whose requirements may be more than that of laws and rules requiring data protection and privacy.
Personal information provided to RocketHealth by availing its services or through its website is provided voluntarily by customers/ visitors. In case visitors subsequently choose to withdraw their consent in respect of their personal information, unsubscribe from mailing lists or any registrations, RocketHealth will provide instructions on the appropriate website area or in communications to our visitors.
RocketHealth takes adequate steps to protect the information we collect. With the risks associated with technology in context of tampering and hacking and understanding that there are risks associated with sharing information via internet or otherwise, we take reasonable measures to prevent and minimize such risks wherever possible. We maintain administrative, technical and physical safeguards to protect the security, confidentiality and integrity of the personal information we collect. RocketHealth has implemented generally accepted standards of technology and operational security in order to protect personal information from loss, misuse, alteration or destruction. We follow a network-wide security policy. Only authorised personnel are provided access to sensitive personal information and these personnel have agreed to maintain confidentiality, security and integrity of this information. While RocketHealth follows the standard industry practices and takes reasonable security measures to protect the personal information under our control, information may be disclosed through any unlawful or unauthorised access or regulatory environment and measures or interception of transmissions or private communications, and other users and third parties may abuse or misuse an individual’s personal information. We disclaim all liability for error in transmissions and unauthorised access or interceptions, abuse or misuse by third parties and other users.
CHANGES TO THIS POLICY
If you have any questions regarding our privacy, feel free to mail us at email@example.com or you may contact us at:
HealthRx Ventures Private Limited
India - 823001
or Call us at +91-7644902247